Terms of service

ROYAL SAS in its capacity as operator of the SOUND BAY HOUSE holiday home; has the legitimacy and representation to use the SOUND BAY HOUSE brand and is the owner of the domain www.soundbayhouse.com.
When entering this website or our mobile portals, you must respect the conditions of use, privacy policies and all disclaimers, and terms and conditions that appear on the website or transactional portals of www.soundbayhouse.com

The terms and conditions indicated in this document, for the acquisition of services through the website, will only be applicable to reservations of less than 14 people. Any reservation that exceeds this limit is considered a reservation for an event and will be formalized through our sales force, who will contact you with your request.

ACCEPTANCE OF TERMS

By accessing, viewing and/or using this website, the user acknowledges having read and understood these terms of use, and agrees to abide by them and comply with all applicable laws and regulations that are part of Colombian legislation. . In addition, when the user uses any service provided on this site, for example, chat, suggestion boxes and contests, he or she will be subject to the rules, guides, policies, terms and conditions applicable to said service.

If the user does not agree with these terms, they must refrain from using this site. This site is controlled and operated by ROYAL SAS from its offices located in Colombia, therefore, the legislation applicable to all content offered and to the use of the page will be Colombian. ROYAL SAS is not responsible for whether the material on this site is appropriate or available for use outside of Colombia, and access from territories where its content is illegal is prohibited.
Users who access this site from other countries do so on their own initiative and are responsible for complying with applicable local laws.
Any claim in relation to the use of this site and the material contained therein must be resolved by the laws of Colombia.
These terms and conditions are subject to change at any time, under the sole will of ROYAL SAS, in the event that ROYAL SAS makes modifications to these terms and conditions, transactions, and operations carried out from the date of modification between ROYAL SAS and the user will be governed by the modified document. In the event that said modifications imply a substantial change to the operations carried out prior to the publication of the modification to these terms and conditions, ROYAL SAS will notify the user of said modification so that they can express their acceptance or exercise their rights as a consumer.

ROYAL SAS reserves the right to make changes to the website, the conditions of use and legal notices at any time.
The terms of use may have changed since you last accessed this site, please consult the terms of use for current privacy policies. If you do not agree with the policies of ROYAL SAS, its content, the conditions of use or legal notices, please refrain from using our website.
It is prohibited to use the site improperly, falsify the identity of a user, use purchasing agents and/or carry out fraudulent activities on the site.


DISCLAIMER AND LIMITATION OF LIABILITY
By using the ROYAL SAS website, you agree that your use of the ROYAL SAS website is at your sole and autonomous discretion. The ROYAL SAS website is provided “as is” and “as available”.
Neither ROYAL SAS nor its respective officers, directors, employees, agents, third party content providers, designers, contractors, distributors, vendors, sponsors, licensors and others (collectively, “Related”) warrant that use of the ROYAL SAS website will not suffer interruptions from technical aspects such as the machine from which the user enters, the user's Internet connection and in general any technical aspect provided by a third party outside the vacation home.
Under no circumstances will ROYAL SAS or its related parties be responsible for any direct, indirect, unforeseen, special or consequential damage generated by the incorrect use of the ROYAL SAS website. Likewise, ROYAL SAS will not be responsible for any unforeseen or indirect damage, coming from the use of the website.
SOUNDBAYHOUSE.COM

Soundbayhouse.com is a website dedicated to electronic commerce, through which accommodation services are sold that are delivered exclusively in the territory of the Republic of Colombia. The soundbayhouse.com domain is owned by ROYAL SAS, a commercial company incorporated under Colombian laws, whose main activity is Other types of accommodation for visitors.

INTELLECTUAL PROPERTY RIGHTS
All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, texts and databases made available on this site are the exclusive property of ROYAL SAS, or in certain cases, from third parties who have authorized ROYAL SAS to use and/or exploit it (hereinafter “the contents”).
Likewise, the use on soundbayhouse.com of some content owned by third parties is expressly authorized by law. All content on soundbayhouse.com is protected by copyright and trademark regulations and by all national and international regulations that apply to them.
Except as expressly stipulated in these terms and conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents, in any way or by any means, is prohibited, including, but not limited to, electronic, mechanical, photocopying, recording or any other means, without the prior written permission of ROYAL SAS or the copyright holder.

In no case do these terms and conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions, and the current regulations on trademarks, copyright and/or other applicable national and international intellectual property regulations. ROYAL SAS grants the user a personal, non-transferable and non-exclusive right and license to display soundbayhouse.com on the screen of a computer or device under its control.
All brands, emblems, logos, names and any other distinctive signs, as well as utility models and/or industrial designs and other elements of industrial or intellectual property inserted, used and/or displayed on this site are the exclusive property of ROYAL SAS. , and in some cases they are owned by third parties who have expressly authorized ROYAL SAS for their use and/or exploitation.
Nothing on soundbayhouse.com may be interpreted as granting or granting any authorizations, licenses or any other right to use or dispose of the Industrial Property in any way, without the written permission of ROYAL SAS or the owner of the rights of the same.
Any unauthorized use will constitute a violation of these terms and conditions, and current national and international regulations on industrial property, and will give rise to the corresponding civil and criminal actions.


LINKING, DEEPLINKING AND FRAMING
ROYAL SAS prohibits the use of the names and/or logos, brands and any other distinctive sign of its property, such as hypertextual links or in any other way ("links") directed to sites on the Internet whose URL is different from http:// www.soundbayhouse.com, unless the establishment of such a link is approved by ROYAL SAS in writing, in which case it must comply with the design and advertising criteria and manuals established by ROYAL SAS.

ROYAL SAS reserves the right to request the removal of links that have been established on websites without its express and prior authorization. The establishment on pages not controlled by ROYAL SAS of links to subdirectories within the URL http://www.soundbayhouse.com (“Deeplinking”) is prohibited.
The display, use, exhibition, copy or any other form of reproduction of the site http://www.soundbayhouse.com or any of its subdirectories and/or pages, on sites not controlled by ROYAL SAS (“Framing”) is expressly forbidden. Failure to comply with these prohibitions will be a violation of the intellectual property rights over the contents and the rights over industrial property.


LINKS TO THIRD PARTY WEBSITES
The ROYAL SAS website contains links to other sites operated by third parties, including, but not limited to, third party sites where ROYAL SAS trademarks are displayed (“third party site[s]”). These links are available for your convenience and are intended solely to facilitate access to these third-party sites.
ROYAL SAS does not guarantee or make any representations about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, nor any representation about third-party sites or their content. A link to a third party site on the ROYAL SAS website does not constitute sponsorship, endorsement, approval or liability with respect to such third party site. ROYAL SAS does not guarantee or make any representation about the products or services offered on third-party sites, except for those provided by ROYAL SAS.
The terms of use and privacy policy of any third-party site may differ significantly from the terms of use and legal notices that apply to the use of the ROYAL SAS website. Please read the sites' terms of use carefully. for more information about the terms and conditions applicable to you.

INQUIRIES

Any question related to the use of the content or the establishment of links to the URL http://www.soundbayhouse.com may be directed to ROYAL SAS in Colombia at +573278474704, (602) 3040729, or through soundbayhouse.com (link contact us). Its use, in violation of the provisions herein, will give rise to the corresponding civil and criminal actions.

LIMITED LIABILITY
Without prejudice to what is determined in the mandatory regulations of the applicable Colombian legislation, ROYAL SAS does not assume any responsibility, including any liability for any damage or loss, including, but not limited to, loss of information or profits, existence of viruses, results of the use or inability to use the material on this site, lost business opportunities, or any other damages, or for any third party claims, except as expressly provided herein.
Under the terms indicated here, ROYAL SAS does not assume any responsibility for the information provided on the page published by third parties, whether notes of interest, opinions, practical advice and resolution of concerns. ROYAL SAS does not assume any responsibility for problems or for the inability to use the site or any of the pages that make it up, including, but not limited to, events such as server or connection problems, interruptions in your communication, problems technical events, unforeseen events or force majeure.

ADVERTISING AND LINKS
The organizations, products and/or services that are advertised on soundbayhouse.com, as well as the links presented on http://www.soundbayhouse.com are not necessarily affiliated or have any relationship with ROYAL SAS, and therefore ROYAL SAS does not necessarily guarantee the products and/or services, or the organizations described on soundbayhouse.com.

ROYAL SAS has no role in the production of these products and/or the provision of services and makes no warranty, express or implied, as to their content or their suitability for a particular purpose. Thus, for example, when the use of a product and/or service is suggested, it is the exclusive autonomy of the user to decide its use, and therefore, ROYAL SAS does not assume any responsibility for direct or indirect damages, certain or eventual, past. , present or future, that may arise from said use.
In this way, the dealings that the user makes with the producer or supplier of the products and/or services contained in the advertising on this site, as well as the visits made to their websites through the links on this site site, will be under your exclusive account and risk, without in any way compromising the responsibility of ROYAL SAS


TERMS OF THE CONTRACT
When purchases are made of the services offered by ROYAL SAS on the Website, the contract between the client and ROYAL SAS will be governed by the contracting policies and terms established by ROYAL SAS.
Our services are available only to those individuals who have the legal capacity to contract, as provided by current Colombian legislation. If the client does not have the legal capacity to contract, we ask that he/she not use our services. ROYAL SAS may refuse to sign the contract or maintain the offer, when the person who reserves the services does not have the legal capacity to contract.


PAYMENT CONDITIONS
The client must choose the terms and conditions of payment of the corresponding price, only in the payment methods that are already specifically established on this site. Even though ROYAL SAS makes a secure connection system available to the client for all purchase offers, in no case will ROYAL SAS be responsible for failures in communications from banking or credit entities, as well as damages caused to users due to an action or omission of said entities.

PRODUCTS AND/OR SERVICES
It is the policy of ROYAL SAS to constantly update and review the products and/or services displayed on this site. ROYAL SAS may modify and discontinue products and/or services at any time.
PROMOTIONAL CODES
Unlike credit or debit cards, promo codes used in digital coupons are debited when the order is placed. Digital coupons can be automatically redeemed for the full amount of a purchase. They must be used before the specified expiration date and in a single transaction.
They cannot be replaced if they are lost, stolen, deleted, or if you cancel or return the purchase. If there is a price reduction below the value of the coupon, the excess value will not be refunded.

OTHER DOCUMENTS
These terms may not be altered, supplemented or amended through the use of any other document. Any attempt to alter, supplement or amend this document or to present an offer to purchase product(s) and/or service(s) that is subject to additional or different terms and conditions, will be void and of no effect, unless has been agreed differently by written agreement signed by the client and ROYAL SAS


APPLICABLE LAW AND JURISDICTION
These terms and conditions of sale will be governed and interpreted in accordance with the laws of the Republic of Colombia. Any controversy arising from this document will be submitted to the competent judges in accordance with Colombian legislation, and both ROYAL SAS and the client expressly renounce any other jurisdiction that may apply to them due to their present or future domicile.


INDEPENDENCE OF PROVISIONS
In the event that one or more of the provisions contained in this document are considered void, illegal or ineffective in any respect, the validity, legality and enforceability or effectiveness of the rest of the provisions of this document will not be affected or nullified by such circumstance. .

PRIVACY POLICIES
When using this platform, our Data Use and Protection policy applies, which can be found published at https://www.soundbayhouse.com; and which you accept by entering our website.

COOKIES
When using this platform, our cookie policy applies, which can be found published at the following link https://www.soundbayhouse.com/es/cookies/; and which you accept by entering our website.


IMPEDIMENT OF USE
ROYAL SAS may, in its sole discretion, terminate your account or prevent you from using the ROYAL SAS website at any time. You are personally responsible for any orders you place or charges incurred before your use of the site is terminated. ROYAL SAS reserves the right to change, suspend or discontinue any and all elements of the ROYAL SAS website at any time and without prior notice.

USER RESPONSIBILITY
By entering this site, the user undertakes to provide correct and true personal information, as well as to update their data whenever required.
Likewise, the user is obliged to promptly notify their corresponding entities in the financial or cooperative sector of the loss or theft of their credit card or other instruments provided by them to carry out transactions, such as debit cards, personal codes, etc., in order for such instruments to be disabled by them.

The user is prohibited from placing on, or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, pornographic or profane material, or any other material that could give rise to any civil or criminal liability in the terms of the law.

You agree not to use any device, software, routine or data to obstruct or attempt to obstruct the proper functioning of the ROYAL SAS website or any activity conducted on this site. You further agree not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including, without limitation, browsers, spiders, robots, digital characters or intelligent agents) to navigate or search the Website. ROYAL SAS other than the search engine or search agents provided by ROYAL SAS or browsers generally available to the public.


PAYMENT INFORMATION
Among the alternatives contemplated on this site for the payment of the products and/or services selected by the user, soundbayhouse.com offers, in some cases, a link that communicates with the website of the payment platform. Open Pay, in which the payment is made, and consequently, in such events the management of personal information will be the exclusive responsibility of the financial institution, as established in its agreements with users.

In events in which there is no such link, but rather the information is provided directly to ROYAL SAS through this site, the responsibility for the management of personal information will be in the terms established in this document.


DISCLAIMER
Whenever the user has not been notified in a timely manner of the existence of the violation of their personal information, or when the user has not proceeded to notify the corresponding financial entities or cooperatives of the loss, misuse, theft or theft of the instruments. conferred by them to carry out transactions, or when improper use of your registration data is made, ROYAL SAS does not assume any responsibility for such actions.

We do not assume responsibility for unforeseen events such as delays at airports, flight delays, congestion in hotels, quarantines and other circumstances of force majeure or unforeseen events that alter the normal development of the provision of ROYAL S.AS services; but we will serve as a conduit to channel customer complaints and claims. We do not assume responsibility for accidents, losses or damages suffered by clients, as a result of recklessness or non-observance of the instructions and/or regulations that are made by the airlines or tourist service providers for the enjoyment of their stay. We will not be liable for damages, losses and losses caused by carelessness, negligence or non-delivery in custody of jewelry and/or property owned by clients or by non-compliance with the regulations of each of the providers of tourist services.